REFUND POLICY

 

Product Download

The products available for purchase on THOMAS BALDI ART are currently delivered by Internet download only.

After your purchase has been approved the order process should be prompt. It may occur that orders gets processed within 1 hour but could take as long as 24 hours to complete.

Once your order has been processed you will receive  a confirmation email at the email address you provided on our order form.

This email will serve as your electronic purchase receipt and will contain the information you need to access the product downloads.

Product downloads can also be done through the My Account page if you have registered an account with the THOMAS BALDI ART website.

Downloads from my servers are closely monitored to ensure you are able to successfully access my products. While I am flexible and allow you to complete a reasonable number of downloads I will not tolerate download abuse. I reserve the right to terminate your access to my download servers in the eventuality of an abuse.

 

Refund Policy

I stand behind my products and your satisfaction with them is important to me. However, because my products are digital goods delivered via Internet downloads, I generally offer no refunds.

If you change your mind about your purchase and you have not downloaded my products, I will happily issue you a refund upon your request.

Refund requests made after you have downloaded my products are handled on a case by case basis and are issued at my sole discretion. Refund requests, if any, must be made within 7 days of your original purchase.

For any refund request please use one of the email addresses from the Contacts page.